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Kathryn Patterson

Healthcare Operations Strategist

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Professional Summary: 

Healthcare operations strategist with 10 years of experience driving transformational initiatives and delivering measurable business outcomes. Proven track record of building high-performing teams, developing data-driven strategies, and optimizing care delivery processes. Expert in change management and cross-functional leadership with demonstrated success in both provider and technology sectors.

My Professional Journey

I began my career at Allegheny Health Network/Highmark Health, where I built and managed provider networks focused on improving patient transitions and reducing readmissions. My success in implementing data-driven performance metrics led to program management responsibilities, where I spearheaded strategic initiatives that increased network alignment from 58% to 89% and generated significant additional revenue per quarter. This initiative is still in place today that keeps network alignment between 85%-90% on an ongoing basis monitored through reports weekly.​

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My career evolved at WellSky, where I progressed from Implementation Consultant to Solutions Architect, guiding enterprise healthcare organizations through complex technical implementations. I developed a reputation for translating clinical requirements into effective technical solutions, leading to a strengthened a strategic partnership that lead to WellSky gaining their largest deal in history at $18 million.

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Today, as Senior Manager of Provider Engagement, I've built WellSky's first PAC Advance Provider Engagement team from the ground up, developing comprehensive strategies that optimize network performance through data-driven decision making.

Professional Experience 

The professional experience listed below represents my most recent roles. A full resume is available upon request.

March 2024 - Current

March 2021 - March 2024

January 2023 - June 2024

Senior Manager of Provider Engagement | WellSky

Spearheading WellSky's first PAC Advance ProgramProvider Engagement team, developing comprehensive frameworks and data-driven strategies to optimize provider performance and engagement. Built the team from the ground up, implementing performance scorecards and measurable KPIs to track outcomes and guide strategic decisions.

Solutions Architect & Senior Implementation Consultant | WellSky

Led enterprise-level healthcare software implementations and strategic initiatives, managing a $18 million project with shared revenue metrics. Created custom analytics solutions and coordinated cross-functional teams to ensure consistent delivery of technical solutions. Developed detailed project plans and clear OKRs to measure implementation success.

Program Manager - Care Management | Allegheny Health Network

Drove significant operational improvements through innovative healthcare initiatives, including:

  • Increased network alignment from 58% to 82%, generating $500K+ in quarterly revenue

  • Led maternal health safety program during pandemic

  • Implemented discharge efficiency improvements reducing readmission rates

  • Developed automated workflows for medical equipment and care coordination

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